Our Refund Policy

At My Wellbeing Manager, we are committed to ensuring that our members have a clear understanding of our service offerings and the value they bring. Our policy is designed to be transparent and fair, reflecting our dedication to supporting your health and wellness journey.

 

1. Free Preview Content for Informed Decisions:

We proudly offer a free previews of the content, which paying members have access to at My Wellbeing Manager, allowing you to explore and understand our service before committing financially. This approach ensures you can make an informed decision about our membership.

 

2. Clarity of Benefits:

The benefits of joining My Wellbeing Manager are clearly demonstrated through our freemium version. This includes a preview of our content, expert advice, and the overall value of our service, giving you a tangible glimpse of the full member experience.

 

3. Membership Options – Yearly or Monthly:

We offer both yearly and monthly subscription options. If you are uncertain about a long-term commitment, we recommend starting with the monthly subscription. This choice provides flexibility and allows you to evaluate the program’s suitability for your needs.

 

4. No Refund Policy:

At My Wellbeing Manager, refunds are not provided once you have accessed our full intellectual property (IP). Subscribing to My Wellbeing Manager grants you exclusive access to our extensive library of wellness content, eBooks focused on practical strategies eLearning managers can use in their work, expert health advice, member-only pages, health blogs, and our bespoke framework, which offers both My Wellbeing Manager staff support and peer-to-peer support.

 

5. Cancellation and Access:

Your membership can be cancelled at any time. Upon cancellation, you will maintain full access to the website until the end of your current subscription period.

 

Note: Your decision to sign up for My Wellbeing Manager was a step towards embracing a healthier lifestyle and a better work-life balance. We encourage you to engage with our vibrant community, benefiting from the support and guidance we offer. Remember, significant health transformations, as seen by many of our members, require time and dedication.

 

Cooling Off Period

In the UK and the EU, residents have the right to cancel transactions within fourteen days for goods and services purchased outside of a shop (as per the Consumer Contracts Regulations 2013). However, for digital products like ours, the standard cooling-off period may not apply, as accessing digital content is considered using the product, making it ineligible for return in an “unused” state.

Given the immediate, full access we provide to our extensive content library, expert advice, and diet framework, these services are not subject to the standard cooling-off period.

We encourage our members to thoroughly explore our free preview content and understand the full scope of our offerings before making a commitment. If you have any questions regarding our services or need further clarification, our support team is always available to assist you.